Privacy Policy

Westernever (“we”, “us”, “our”) respects the privacy of our customers and users (“you”, “your”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to conduct our business operations and provide you with a smooth shopping experience.

Personal Information

This may include:

Full name
Email address
Phone number
Shipping and billing address
Order and transaction details

Sensitive Personal Data

Sensitive Personal Data or Information (SPDI), as defined under the Information Technology Act, 2000 and related rules, may include payment-related information.

🔒 Note: We do not store credit or debit card details. All payments are processed securely via trusted third-party payment gateways.

Technical & Usage Information

IP address
Browser and device details
Pages visited and interaction data

2. Purpose of Collection & Use

We use your information to:

Process and fulfill orders
Communicate order status and delivery updates
Provide customer support
Improve website functionality and user experience
Personalize product recommendations
Send promotional or marketing communication
Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Recognize repeat visitors
Analyze website traffic
Improve usability and performance

Cookies do not store personal or sensitive information.

Cookie Control

You may choose to disable cookies through your browser settings. However, doing so may affect certain features and functionality of the website.

4. Disclosure of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

Shipping and logistics partners (for order delivery)
Payment processors (to complete transactions)
Service providers assisting website operations
Government or legal authorities if required by law

In the event of a business transfer, merger, or sale, user data may be transferred to the new entity.

5. User Declarations

You confirm that all information provided by you is accurate, complete, and up to date, and that you have the right to share such information.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data.
While we strive to protect your information, no method of online transmission is 100% secure.

We shall not be held responsible for loss or misuse of data caused by events beyond our reasonable control, including but not limited to cyber-attacks, system failures, or natural disasters.

7. Your Rights

You have the right to:

Access your personal data
Request correction or updates
Withdraw consent for data usage
opt out of marketing communications

Requests can be sent to:
📧 westernever.online@gmail.com

Withdrawal of consent will apply prospectively and may limit access to certain services.

8. Data Deletion Requests

Users may request deletion of their personal data by contacting us via email.
Verification of identity may be required before processing such requests.

Certain information may be retained where required by law, fraud prevention, dispute resolution, or legitimate business purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

Westernever reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with a revised date.

11. Grievance Redressal

For any questions, concerns, or grievances regarding this Privacy Policy, please contact:

Grievance Officer – Westernever
📧 Email: westernever.online@gmail.com
📍 Location: Hyderabad, Telangana